At HD Car covers we hope that you are happy with your purchase, however we know that sometimes you will need to return or cancel an item. Should you need to return your item for whatever please do so within 30 days. If 30 days have passed since receiving your item, unfortunately we can not offer a refund or exchange. All items must be returned back to us within 30 days un-used and in the original packaging. To start the return process for your order please use the contact us page or email us at support@hdcarcovers.co.uk
Returns postage must be covered by the the customer. You will be liable for the item until it reaches us, so please use a tracked and insured service. You will be responsible for the return postage cost and will not be refunded.
Once your item is returned to us, it will be inspected & if approved your refund will be issued. The funds will be credited to your original payment method and can take up-to 7 days to show on your account. There is a 10% admin charge on all items returned and refunded. If your return is not approved, you will be sent an email with a reason as to why.
To start the return process for your order please use the contact us page or email us at support@hdcarcovers.co.uk Genuinely faulty items will be replaced, however we will need to see proof within 2 days of receiving the item.
Returns postage must be covered by the the customer. You will be liable for the item until it reaches us, so please use a tracked and insured service. You will be responsible for the return postage cost and will not be refunded.
Once your item is returned to us, it will be inspected & if approved your refund will be issued. The funds will be credited to your original payment method and can take up-to 7 days to show on your account. There is a 10% admin charge on all items returned and refunded. If your return is not approved, you will be sent an email with a reason as to why.
To start the return process for your order please use the contact us page or email us at support@hdcarcovers.co.uk Genuinely faulty items will be replaced, however we will need to see proof within 2 days of receiving the item.